Family Services Specialist (Magnuson Park/Sand Point)

Link Apply: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=6661397

About the Organization

Since 1978, the Denise Louie Education Center has provided high-quality multicultural early learning and family support services to ensure that Seattle kids will be ready to succeed in school and life we believe that children from low-income families deserve to grow up in high-quality learning environments and we strive to close the 'opportunity gap' so that all children can enter kindergarten ready to be successful.

Our MISSION is to promote school and life readiness by providing multicultural early learning services to children and families, especially those who need our services the most. We will respect and preserve each child and family's individuality, cultural heritage, and home language. We will promote personal and social responsibility with integrity and love in an environment defined by social justice and peace.

Our VISION is to educate and empower children and families to reach their full potential so they can advocate for themselves, our community and the world.  

 

Position Summary

The Family Services Specialist provides ongoing support to eligible families enrolled in DLEC programs. Key responsibilities include assisting families in achieving their identified goals, making referrals for services, providing resources, and monitoring case files.

The role may also involve community outreach to support DLEC recruitment efforts, facilitating the enrollment process, and tracking family status and enrollment changes for our center-based and home visiting programs. This will require working at various DLEC site locations, including Yesler Terrace Center, Beacon Hill Center, Sand Point Center, and the EHS/Admin Office. Additionally, the position involves travel throughout King County for outreach activities.

This is a fully on-site position.

Essential Functions

  • Establish and maintain working relationships with community agencies for referrals and resources for potential children and their families.
  • Implement policies, procedures and work plans for recruitment, application, enrollment, placement, and orientation.
  • Assist with applications for eligibility, file monitoring, registration, placement, attendance review, and all corresponding follow-up.
  • Withdraw children/families from the program as necessary according to procedures, relaying information to the appropriate staff and filling vacancies as per Head Start Performance Standards.
  • Accurately maintain a database with record of family communication, referrals, follow-ups, and progress on family partnership agreements.
  • Prepare and supply reports to the supervisor on contact and celebrations; parent successes and challenges.
  • Assist with health and dental screenings; coordinate with the classroom team on sending screening information to parents & referrals as needed; document in the database management system.
  • Establish a family partnership agreement with each Head Start family within the first 90 days of the child’s first day of school, and monitor progress.
  • Provide on-going support and assistance for parents/families, including referrals for services, follow-up & documentation in the database, and education on DLEC programs.
  • Facilitate Kindergarten registration to ensure each child is registered for public school.
  • Complete regular family assessment surveys.
  • Remind/encourage parent participation on Policy Council, HSAC, and other engagement opportunities.
  • Attend Parent, Family & Community Engagement (PFCE) meetings, training and events as required.
  • Collaborate with the education team to host parent training and engagement events (i.e.: HCI, kindergarten, health, nutrition and safety, parenting).
  • Coordinate with Enrollment Coordinator, Program Assistant and Finance to conduct voucher follow-up and payment of co-pays.

Additional Responsibilities

  • Identify/attend meetings/conferences etc. that relate to job and professional development.
  • Provide translation, verbal and written as needed on forms, parent handbook, etc.
  • Assist (when needed) in the disability referral by completing forms, providing translation, attending evaluations and IEP meetings.
  • Assist with updating and maintenance of PFCE resource files.

Note: The job duties listed here are not intended to be an exhaustive list. Incumbent may be required to perform other duties in order to meet the needs of DLEC.

Skills, Competencies and Experience

  • A.A. or B.A. in Social Work, Sociology or related field; or, at a minimum, obtain a credential or certification in social work, human services, family services, counseling or a related field within 18 months of hire.
  • Bilingual in a language spoken by DLEC parents; Chinese, Vietnamese, Spanish or African language preferred.
  • Prior experience in providing family support services or related fields.
  • Valid Washington State driver’s license and daily access to a personal, legally licensed vehicle with proof of current automobile insurance or access to reliable source of transportation.
  • Ability to work a flexible schedule, including evenings and weekends as required.
  • Computer proficiency and knowledge of basic office equipment.
  • Excellent oral and written communication skills.
  • Excellent organizational and time management skills.
  • Knowledgeable about community resources available to low income and English as a second language adults.

Physical Demands and Working Conditions

Physical Demands: To perform the job the employee is frequently required to talk, hear, stand, walk, stoop, and balance, kneel, crouch, reach with hands and arms. The incumbent will be required to carry materials weighing up to 40 lbs. on a frequent basis, on an occasional basis lifting up to 50 lbs.

Working Conditions: The work is typically performed in an early childhood school environment, with moderate to loud noise level. Frequent travel to other site locations is needed.

The physical demands described here must be met by an employee to perform the essential functions of this job successfully. The working conditions are representative of those employee encounters while performing the essential functions of this job. 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Employment Requirements

All staff must comply with state vaccination guidelines, including MMR, and provide a negative TB test (within the last 12 months) or an x-ray, as well as a pre-employment physical. The COVID-19 vaccine requirement remains in effect, with staff required to have at least complete initial dose, per the CDC schedule. Boosters are not required. Medical or religious exemptions may be requested, and if approved, weekly testing will be required.

Employment or volunteer service at Denise Louie Education Center is conditioned on a criminal background check as required by child care licensing and Head Start Performance Standards. The 60 categories of criminal convictions or pending charges disqualifying a person from having access to children in child care are in WAC 388-330-040.

Certain positions require degrees, coursework, or other certifications. You will be asked to provide proof of your stated education prior to hire.  

Location

Denise Louie Education Center
Mercy Magnuson Place/Sand Point Location
7101 62nd Ave NE, Suite 3,
Seattle WA 98115

Application Deadline Date

July 31 2025

Audience

Certified Teachers Graduate Students Undergraduate Alumni Graduate Alumni Master in Teaching Students: Elementary Early Childhood Education Specialization

Salary

The starting pay range for this position is $26.23 - $28.00 per hour, depending on qualifications and professional experience. The complete pay range for this position is $26.23 - $31.97 per hour.

Benefits

As a Denise Louie Education Center team member, you may receive some or all of the following employee benefits: Medical, Dental, Vision, Long-Term Disability, and options for supplemental Insurance coverage. Team members are eligible to participate in the company 401(k) plan, which offers a non-elective employer contribution after an introductory period. In addition, eligible full-time and part-time employees will accrue up to 18 days of PTO, eleven paid holidays, and one personal holiday annually. Additional compensation may come in the form of tuition reimbursement, hiring, retention, longevity, referral, or special assignment bonuses, subject to budgetary limitation.

Contact Info

Contact Name

Nashonne Watkins

Contact Email

nwatkins@deniselouie.org